Welcome to E-mail
About the E-mail Plug-in

Welcome to the E-mail plug-in for ACDSee version 3.1.

The E-mail plug-in that allows you to send images by e-mail directly from ACDSee without using any external application.

To learn how to send e-mail:

See Sending e-mail

To learn how to configure the e-mail plug-in:

See Basic Configuration and Advanced Configuration

To solve problems:

See Troubleshooting


Send e-mail
Sending E-mail

Before e-mail can be sent for the first time, the e-mail plug-in must be configured.

To send e-mail, follow the following steps:

1.	In ACDSee, select the images you wish to send.

2.	Click the shortcut [image] button or select [Send images by e-mail] from the Plug-ins menu.

3.	In the [From:] drop down list, select your e-mail account.

4.	In the [To:] edit box type the recipient(s) e-mail address(es).  A comma should separate multiple e-mail addresses.  There is a [Cc:] edit box available as well.

5.	By clicking the address book button to the right of the [To:] or [Cc:] edit boxes, you can pick from one or more e-mail recipients that have been previously entered.  Or you can open the E-mail Address Manager.  This will allow you to enter other e-mail addresses.

6.	Type a subject in the [Subject:] edit box.

7.	Type the message text in the [Message:] edit box.

8.	Make sure you are connected to the Internet and then click the Send button.

If the e-mail message fails to send, see the Troubleshooting section.


Basic Configuration

The first time the E-mail plug-in is run it will attempt to automatically configure itself by importing the e-mail settings from Outlook , Outlook Express , Eudora, or Netscape.  If you use a different program to send e-mail, you must configure the E-mail plug-in manually.

The Basic Options page allows you to add, remove and edit your e-mail accounts.

Here’s how to add an e-mail account:

1.	From the Send e-mail dialog box, click the [Options…] button.

2.	Click the [Add…] button to add a new e-mail account.

3.	In the [Full Name:] edit box, type your full name.

e.g., John Smith

4.	In the [E-mail Address:] edit box, type your e-mail address.

e.g., jsmith@ispname.com

5.	In the [SMTP Server:] edit box, type the name of your SMTP (Simple Mail Transfer Protocol) mail server. If you do not know the name of your SMTP Mail Server, contact your network administrator or your Internet Service Provider.

e.g., mail.ispname.com

6.	Click OK to finish adding the new account.

7.	Click OK to complete the configuration and return to the Send e-mail dialog box.

To edit your e-mail account:

1.	From the Options dialog box select the [Edit…] button.

2.	Modify the text as it appears in the text boxes (refer to steps 3, 4, and 5 above).

3.	Click OK to accept the changes (or Cancel to exit).

4.	Click OK to complete the configuration and return to the Send e-mail dialog box.

To remove your e-mail accounts:

1.	From the Options dialog box select the e-mail account you wish to remove.

2.	Click the [Remove…] button.

3.	If you want to undo the action press the Cancel button in the Options dialog page which will return you to the Send e-mail window.

4.	To accept the changes, press the OK button in the E-mail Account dialog box.

5.	Click OK in the Options box to complete the configuration.

For more configuration options, see Advanced Configuration.


Advanced Options
Advanced Configuration

The Advanced Options are automatically set the first time the E-mail plug is run.  It is possible to change these default configurations to suit your needs.  The following describes each setting and gives the default setting should you want to reset the value.

Maximum message size (KB):

Specifies the maximum size (in kilobytes) of the message.  Messages larger than this value will be split into multiple messages.

The default setting is: 300

SMTP server timeout (seconds):

Specifies the time to wait, in seconds, for the SMTP mail server to respond.  If the server does not respond within this time limit the mail transfer will be aborted.

The default setting is: 30

Convert images to JPEG before Sending:

If checked, the E-mail plug-in converts all images to the JPEG format before sending them.  The majority of e-mail software can view JPEG images in e-mail, but may not be able to view other types of images.

The default setting is: checked

JPEG Compression:

This option is only available if [Convert images to JPEG format before sending] is checked.

Specifies the amount to compress JPEG images.  Increasing the compression will make images smaller and send faster; however, it will also lower their quality.

The default setting is: 65

Reduce the size of large images before sending:

This option is only available if [Convert images to JPEG format before sending] is checked.

If checked, the E-mail plug-in reduces the size of large images before sending them.  Making images smaller will allow them to be sent faster.

The default setting is: checked

Maximum X dimension:

This option is only available if [Reduce large images before sending] is checked.

Specifies the maximum width of images in number of pixels.  When reducing the size of images, any images wider than this value will have their width reduced to this value.

The default setting is: 600

Maximum Y dimension:

This option is only available if [Reduce large images before sending] is checked.

Specifies the maximum height of images in number of pixels. When reducing the size of images, any images taller than this value will have their height reduced to this value.

The default setting is: 600


Address Book Configuration
Address Book Manager

The Address Book Manager stores a list of previous sent e-mail addresses.  Addresses can be added, edited, or removed.

You can open the Address Book Manager in one of two ways:

•	From the Send e-mail dialog box, click on the address book icon in the To: or Cc: fields and select the [E-mail Address Manager] option.

•	Or, click the Options button and then click the [Address Book] tab.

From here you can add an e-mail by clicking the Add button, typing the address and then pressing OK.  Or you can select an e-mail address and then remove or edit it by using the appropriate buttons at the bottom of the dialog box.


Troubleshoot
Troubleshooting

This section offers answers to the most common questions about the E-mail plug-in.  You can also get help by clicking on the question mark in the top right hand corner of the dialog box, and then clicking on the option you want to know more about.

How can I get the e-mail plug-in to work with AOL?

You can’t.  AOL does not support third party e-mail programs; send your pictures with SendPix instead.

What should I do before sending an animated image?

Uncheck [Convert images to JPEG format before sending] on the [Advanced Options] tab.

I’m get the error “550 relaying to name@host.com prohibited by administrator.”   What do I do?

You are trying to access a mail server that you are not allowed to use.  Contact you network administrator or Internet service provider for the correct SMTP mail server.

What do I do when I get the error “Unable to connect to mail server?”

You have entered an invalid mail server name or you are not connected to the Internet.

If the problem is still occurring:

See: Getting Technical Support and Contributing Feedback


Getting Technical Support and Contributing Feedback

Technical Support

By purchasing ACDSee, you will receive ongoing, preferred treatment by our technical support team, should the need arise!  Please contact us by email at acdtech@acdsystems.com.  If you do not have e-mail access, you may telephone us at 1 (250) 544-6701.  Our office hours are Monday to Friday, 9 AM to 5 PM PST.

Feedback

If you have any comments or concerns, please direct them to acdshare@acdsystems.com.  Your feedback is important to us – many ACD System software features have been heavily influenced by comments from users.  So if you have a grand idea for a new feature, or a better way of doing something, please drop us a note.


The maximum size (in kilobytes) of the message.


Specifies the time to wait (in seconds) for the SMTP mail server to respond.


Converts images to JPEG format before sending.  The majority of e-mail software can view JPEG images in e-mail, but may not be able to view other types of images.


Specifies the amount to compress JPEG images before sending.  Increasing the compression will make images smaller and send faster; however, it will also lower their quality.


Reduces the size of large images before sending them.


The maximum width of an image (in pixels) to send.

Images larger than this will be resized before they are sent.


The maximum height of an image (in pixels) to send.

Images larger than this will be resized before they are sent.


E-mail address of the recipient of the message.  When adding multiple e-mail addresses, make sure to separate the addresses with a comma.


E-mail address of the recipient that receives a copy of the message.  When adding multiple e-mail addresses, make sure to separate the addresses with a comma.


Subject of the e-mail message.


The message body.


Displays a list of your previously sent e-mail addresses.


Displays a list of your previously sent e-mail addresses.


List of images that will be attached to the e-mail message.


Preview of one of the attached images.


Sends the e-mail message.


Displays the options dialog box.


The e-mail message that will be sent with the images.


The images that will be sent with the e-mail message.


Mail server options.


Attached image options.


The e-mail account to send messages from.


The list of installed accounts e-mail can be sent from.


Adds a new e-mail account.


Edits the selected e-mail account.


Removes the selected e-mail account.


The list of installed accounts e-mail can be sent from.


Your full name.


Your e-mail address.


Your SMTP mail server name.


The e-mail address to put in the address book.


The list of e-mail addresses in the address book.


Edits the currently selected e-mail address.


Removes the currently selected e-mail address from the address book.


Adds a new e-mail address to the address book.